To adopt one of our ready animal pillows: simply browse through the “Products Page” section in the Menu, select the one (s) you would like to adopt then proceed to checkout.
To adopt customized animal pillows: please send an email to contact[at]jumbajamba.com or mention/DM via twitter to @JumbaJamba or contact +62 812 108 0485 with the description of the animal pillow that you would like: the type of animal, size, color, personalized monograms / initials / name embroidery, etc.
To complete the check out process you must first register with your name, complete address with zip code, phone/mobile numbers and email address so that we could contact you regarding availability and payment as well as to ensure timely delivery.
You can expect to receive a confirmation email from us within 24 hours of completing the checkout process. This confirmation email will explain the availability of your choice of animal pillow(s), your shipping & handling fee if applicable and our bank account number for payment. Please note that we currently accept payments via transfer to our BCA, BNI & Mandiri accounts only and all orders are subject to verification and acceptance before shipping.
You will receive your animal pillow(s) within 2 business days after we receive payment confirmation. However, we will need 3-14 business days to craft your customized animal pillows before we can ship them out.
If you want to send an animal pillow as a gift, please check the box labeled “Are there gift items in the order?” on the shipping page of checkout. We will gladly add your personal message on a JumbaJamba gift card at no extra charge.
All of our animal pillows are sealed in a clear plastic bag and comes with an adoption certificate. For special packaging, please browse through the “The Gift Ideas” section in the Menu, as we have several packaging options for gifts.
Quality is our highest priority and we take great pride in hand crafting each of our animal pillows. Do let us know if you are experiencing problems with the adoption process or whether there are any defects with one of our animal pillows.
Thanks and have a wonderful day.